MOBILITY MANAGEMENT is an innovative approach for managing and delivering coordinated transportation services to customers residing in Columbiana County, including older adults, people with disabilities, and individuals with lower incomes.
For more information about transportation in Columbiana County, review the Columbiana Coordinated Public Transit – Human Services Transportation Plan above.
The MOBILITY MANAGER ROLE is to focus on meeting the various individual needs of the riding public and to be their advocate in creating a transportation solution to meet their need. This can happen through a wide range of transportation options and service providers or through coordinated efforts between them. The Mobility Manager also has a function in planning policy with service providers and transportation plan coordination for Columbiana County and builds local and regional partnerships to meet the current and future needs of the riding public.

The Mobility Manager does NOT work for any specific transportation provider. They DO provide transportation planning, rider training, trip brokerage and coordination, safe-driver training, and the coordination of all transportation options within the county  to better identify and serve the needs of the public and the county with specific attention to promoting accessibility, education and awareness to older adults, persons with disabilities, persons with low income, veterans  and other underserved populations.

What can our Mobility Manager do for you? Our Mobility Manager works for, and on behalf of, the riding public, and is here to help you with your transportation needs.

  • Our Mobility Manager provides the following services:
      • Helps anyone who lives in Columbiana County understand and access the transportation options available in the county.
      • Serves as an advocate for the riding public and a person to contact if you don’t know how to or can’t arrange transportation when and where you need or want to go.
      • Provides rider training to the public one-on-one or in groups, and provides safe driver training to any driver of any provider in the county.
      • Can assist in resolving any ongoing issues you have with transportation in the county, whether you are an individual, group, medical service provider office, work place or any other user of transportation, public or private, in the county.

FREE* SAFETY COURSES

If you are a provider of transportation in Columbiana County, your drivers are eligible for free* transportation safety courses through the CAA Mobility Management program.

COURSES OFFERED:

  • CPR/First Aid/AED* through the National Safety Council
  • Bloodborne/Airborne Pathogen through the National Safety Council
  • Defensive Driving* through the National Safety Council
  • Mental Health First Aid* through the National Council for Mental Wellbeing

For more information or to schedule trainings for your employees, contact Becky Kleinknecht, Mobility Manager, at 330.870.4345 or email at mobilitymanager@caaofcc.org.

*Defensive Driving and First Aid/CPR/AED course requires a $10 per person workbook and certificate, Mental Health First Aid requires a $23.95 per person digital participant manual and processing guide.

Click the icons to the right for a list of current transportation providers for Columbiana County as well as their contact information.  The lists are updated periodically, so please contact Becky Kleinknecht, Mobility Manager, directly if you know of any changes or additions that need to be made.

SHUTTLE SERVICE

MAKE THE CONNECTION Shuttle is a fixed route in the East Liverpool/Calcutta area with point deviations and deviations by appointment service that operates Monday – Friday from 9:00 am – 3:00 pm. . Click to see hours. For detailed information visit our shuttle page on the CARTS website.

OUT OF COUNTY SURVEY

The Mobility Management office is currently utilizing an Out of County Transportation Survey to gather information from residents of Columbiana County that need transportation outside of the county.  The information will be used to find solutions to recognized transportation challenges and barriers.  Our office values your opinion and knows that the best information comes from the public!  Please click the link, https://www.surveymonkey.com/r/OutofCounty, to take the survey today!

Please feel free to contact this office with any questions, concerns, needs or suggestions regarding transportation in Columbiana County. The office is generally open 8-4, M-F.

We try to answer any calls immediately, though there are times this is not possible due to meetings. You can always leave us a voice message and we will get back to you as quickly as possible. You can also email us or use the contact form below.

Contact Us

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Becky Kleinknecht, Mobility Manager for Columbiana County

Phone: 330.870.4345

mobilitymanager@caaofcc.org

Office location: 632 E. Lincoln Way, Lisbon Ohio 44432

Mailing address: 7880 Lincole Place, Lisbon, Ohio 44432

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