FLSA Status: Non-exempt, hourly
Work Days: TBD
Supervisor: Administrative Manager

Job Summary:

Provides clerical services to health centers’ patients according to the CAA policies/procedures.

Specific Responsibilities/Essential Functions:

Education/Skills Qualifications:

1. High School Diploma/GED

Physical Requirements:

1. Ability to lift/carry up to 50 pounds
2. Ability to push, pull, carry, lift, bend, twist, reach, sit, stand for lengthy periods of time; ability to walk for extended periods of time
3. Ability to work in a fast-paced and often high-stress environment as well as the ability to adapt quickly to workload changes
4. Ability to deal with inside and outside clientele in a diplomatic and courteous manner while assuring adherence to CAA policies/procedures
5. Above average oral, reading and writing skills to accurately operate a computer, perform necessary documentation and effectively communicate with staff, patients, clients, customers, business partners, other CAA departments and visitors

Working Conditions:

1. Various noises associated with a busy clinical setting
2. Numerous interruptions
3. Constantly changing medical environment
4. Ability to work at varying locations and with varying staff members as assigned
5. Ability to take direction from multiple providers
6. Ability to remain calm and cheerful under stressful working conditions
7. Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment
8. Exposure to chemicals and substances common to an office setting

Additional Requirements/Conditions of Employment:

1. 1-2 years experience in health care is preferred
2. Effective interpersonal communication skills
3. Knowledge of general office procedures and equipment
4. Background check including Ohio Bureau of Criminal Investigation, Medicare exclusion list, verification of valid driver’s license, employment medical exam, adherence to all CAA policies/procedures and requirements of all funding sources. CAA is a drug/alcohol-free and smoke-free workplace and post-offer drug and alcohol testing is required.
5. Ability to work in several locations
6. Proficient in computer use
7. Ability to accurately carry out required tasks in a timely manner
8. Ability to work with minimal supervision

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