Utility Assistance
Our Utility Assistance Programs help ensure that income-eligible Columbiana County residents have access to necessary resources like heat and water in their homes. For more information on program eligibility and availability, call 330-424-4013.
Home Energy Assistance Program (HEAP)
The Home Energy Assistance Program, also known as HEAP, is a federally funded program designed to assist income-eligible Ohioans with their winter heating bills.
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Percentage of Income Payment Plan (PIPP)
PIPP is an extended payment arrangement requiring regulated gas and electric companies to accept payments based on household incomes at or below 175 percent federal poverty guidelines.
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Summer Crisis Program
This program allows for a one-time payment on the electric utility for eligible households at or below 175 percent of the federal poverty guidelines. The assistance must result in a continuation of electric service for at least 30 days. The applicant may also be eligible to receive an air conditioner and/or up to 2 fans, or repair service for a central air system. Applicants over the age of 60 or those that have a qualifying medical condition, as per medical eligibility form, may also be eligible. This program runs July 3rd through September 29th,
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Winter Crisis Program
This program provides financial assistance to low-income households at or below 175 percent of the federal poverty guidelines that are threatened with disconnection, have had services disconnected, need to establish new or transfer service, or have 25 percent of bulk fuel in their tank. The program runs from November 1st through March 29th.
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Water and Sewer Assistance
This program provides financial assistance to low-income households within Columbiana County that are facing disconnection of water and/or sewage service.
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Covid-19 Relief Program
This program provides financial assistance to households within Columbiana Count which experienced a hardship due to the Covid-19 Pandemic with mortgage or rent payments and/or utility expenses.
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