Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) became law in 1990. The ADA is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else. The ADA gives civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, state and local government services, and telecommunications. The ADA is divided into five titles (or sections) that relate to different areas of public life. (Source:

CARTS’ employees are dedicated to compliance the ADA. CARTS ensures system-wide accessibility of its origin to destination service to persons with disabilities. CARTS has a procedure in place to address issues and designates an employee to coordinate part 37 and part 27 compliance, and to specifically to address alleging ADA violations.

Need a reasonable modification? For more information regarding our reasonable modification policy or to file a reasonable modification complaint, please contact the Transportation Supervisor at 330-424-4015.  Attempts will be made to honor all reasonable modification requests.